Returns & Exchanges

We want you to love your Atlas Porter order.

Returns may be requested within 7 days of delivery for unused items in original condition.

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect. Due to limited inventory, exchanges are subject to product availability.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Final sale items
• Gift cards
• Items that have been used, washed, or altered
• Items without original tags or packaging

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery with a photo of the item and your order number. We will cover return shipping and make it right.

Refund Processing

Once your return is received and approved, refunds will be issued to your original payment method. Please allow 5–7 business days for the refund to appear.

Start a Return or Exchange

To begin a return or exchange request, please contact:
hello@atlasporter.com

Please include your order number and reason for the request so we can assist you as quickly as possible.